top of page

JPEX America
Privacy Policy

JPEX America (the "Company") recognizes the importance of your personal information and has established the following privacy policy in order to collect, use and protect your personal information appropriately and to manage it safely.

(1) Definition of Personal Information


For the purpose of this Privacy Policy, personal information is defined as information about a living individual that falls under any of the following categories.

(i) names, dates of birth, and other descriptions, etc. {all matters described or recorded in documents, drawings, or electromagnetic records (meaning records made by electronic, magnetic, or other means unrecognizable to human perception), or expressed by voice, motion, or other means; or (excluding personal identification codes) that can be used to identify a specific individual (including information that can be easily cross-checked with other information and thereby identify a specific individual).

(ii) that contains a personal identification code.

(2) Management of personal information

A person responsible for the management of personal information will be appointed to manage it appropriately.

(3) Collection of personal information

When collecting personal information, the purpose of use shall be specified and announced in advance, and personal information shall be collected and used in an appropriate manner within the scope necessary to achieve that purpose.

(4) Purpose of use of personal information

The Company may request personal information from you for the following purposes of use. When the Company collects and uses personal information for purposes other than those listed below, the Company will collect such information after informing you of the purpose of use in accordance with the preceding paragraph.

(i) To provide services for customers who have ordered

(ii) To send products and prizes ordered or applied for

(iii) To report to those who have cooperated in surveys, events, etc

(iv) To provide information by direct mail, e-mail, etc

(v) To improve and enhance services on the JPEX website and various online services (hereinafter referred to as the "Official Site, etc.") and to develop new services

(vi) To perform tasks related to the purposes of (1) through (5) above


Users may choose whether or not to provide personal information to the Company at their own discretion. However, if you do not provide personal information to the Company, you may not be able to use the services.

(5) Provision of Personal Information to Third Parties

The Company will not provide personal information to third parties except when we have obtained your consent, when required by the Personal Information Protection Law or other applicable laws and regulations, or in any of the following cases When the provision of personal data to a third party is necessary for the protection of the life, body, or property of an individual and it is difficult to obtain the consent of the individual.

Cases in which the provision of personal information to a third party is necessary for the protection of the life, body, or property of an individual, and in which obtaining the consent of the individual may impede the execution of the relevant duties.

Cases in which the Company confirms with financial institutions, credit card companies, etc. the legitimacy of a user's bank account or credit card, etc. in connection with credit card payment procedures for paid services or product orders, etc.

When a telecommunications carrier, which is the provider of the service being used, requests disclosure of the user's personal information.

(6) Safety control measures for the protection of personal information


We will take necessary and appropriate organizational, personnel, physical, and technical security control measures to prevent leakage, loss, or damage of personal information.

(7) Outsourcing to third parties

When outsourcing the processing of personal information to a third party, we will select an appropriate outsourcee, sign a contract with the outsourcee regarding the protection of personal information, and supervise the outsourcee as necessary and appropriate.

(8) Disclosure, correction, suspension of use, etc. of personal information

If a customer requests the disclosure, correction, or discontinuation of use of his/her personal

information, we will respond promptly and appropriately in accordance with the Personal Information Protection Law.

(9) Changes to Privacy Policy

The Company may change its privacy policy without prior notice in response to changes in social conditions, technological advances, or amendments to the Personal Information Protection Law.


The above policy does not apply to cases where the purpose is for media coverage, etc.


If you have any questions about the contents of this page, please contact us using the inquiry form on the website.


Regarding handling of access data on the Company's website and various internet services (hereinafter referred to as the "Official Sites, etc.") , the Company will handle the access data of users on the Official Sites, etc. with the utmost care as described below. In addition, personal information collected will be handled in accordance with the above Privacy Policy.

(1) Definition of access data


Access data refers to all information handled by the Company that can directly or indirectly identify users as individuals (hereinafter referred to as "personal data"), including the date, time and number of accesses, IP address, terminal, browser (Internet browsing software), OS type/version, screen size, cookies (CSS), and other information that can be used to identify users. (hereinafter referred to as "Personal Data"), including the date, time and number of accesses, IP address, the type/version of the device/browser/OS used, screen size, cookie (cookie) information, referrer information, GPS location information, browsing history of pages and articles, time spent on each page, mouse traces, etc.


(2) Purpose of use of access data

The Company may automatically obtain access data of users of its official website, etc., for the purposes of use described below.

(i) To provide services for customers who have ordered.

(ii) To report to those who have cooperated in surveys, events, etc.

(iii) To provide information by direct mail, e-mail, etc.

(iv) To deliver advertisements (targeted advertisements, etc.) that meet the needs of users, to monitor the delivery status, and to measure the effectiveness of such advertisements.

(v) To improve and enhance the services of the official website, etc. and to develop new services.

(vi) To perform tasks related to the purposes of (1) through (5) above.

(3) Use of Cookies


Cookies are pieces of information sent and received between the web server and the user's browser when browsing web pages. However, the recorded information does not include any information that can identify a specific individual, such as user name or e-mail address. The recorded information does not include any information that can identify specific individuals, such as user names or e-mail addresses.

(4) Opting out of cookies (deactivation)


Users can set their browsers to notify them when cookies are sent to refuse or to accept cookies.


(5) Delivery of advertisements by third-party delivery service providers


For some of the Official Sites and other sites, the Company consigns the delivery of advertisements to third-party distribution providers for advertisements displayed within such sites and Internet services, as well as for the Company's advertisements displayed on various external websites and Internet services. For the purpose of delivering the aforementioned advertisements, the Company’s contracted ad-serving companies may also obtain and use cookies from users. In such cases, the cookies obtained are not stored on our web servers.

Cookies obtained in such cases are stored and managed on the servers of the distributors, not on the Company's web servers.

(6) Targeted advertisements distributed by ad-serving providers


The following targeted advertisements are distributed on the official website, etc. by the following ad-serving providers. For details on the targeted advertisements of each business operator and how to disable the delivery of advertisements, please refer to the websites of each business operator.


Google, LLC.

Facebook, Inc.

(7) External links


Official websites may contain links to external websites. Please note that the Company is not responsible for the handling of users' personal data on such external websites.

(8) SNS Linkage Buttons


Some of our official websites have SNS integration buttons, and when you visit a website that has SNS integration buttons, you may be able to "Like" or "Share" the website. or "Share" buttons, the site may automatically send your access data to the SNS without your having to click the "Like" or "Share" button. Please be sure to understand the terms of use and privacy policy of the SNS you are using, and make appropriate judgments and use it appropriately.

Made April 1, 2019

Revised January 1, 2023

If you have any questions about the contents of this page, please contact us using the inquiry

form on our website.

bottom of page